Privacy Policy
Gamekept collects, processes and stores personal information as outlined in this privacy policy, along with your associated data rights. We prioritise privacy by gathering only essential information needed to operate the site and address your enquiries.
1. Who we are
Data controller:
- Name: the Gamekept team
- Website: https://gamekept.com
- Email: [email protected]
For privacy matters please contact us at [email protected].
2. Privacy contact
The Gamekept team is jointly responsible for privacy. You can reach us by email at [email protected]. Our usual response time is 1–5 business days.
3. What we collect
Gamekept collects minimal information by design. The data we gather falls into three distinct categories:
3.1 Contact form submissions
When you send us a message through the contact form or by email, we receive:
- the name you have given us;
- your email address;
- the content of your message.
3.2 Technical server logs
For the site to operate, our server may temporarily log:
- your IP address in a shortened form;
- the browser type and version;
- your operating system;
- the time of the visit and the page you viewed.
We retain this data for a maximum of 14 days for security purposes and do not connect it to any identifying personal information.
3.3 Cookies
We use strictly necessary cookies to operate this site—for example, to record your consent choice. Should you separately accept analytics or marketing cookies, third-party providers may set some of these. Read more on our Cookie Policy page.
4. Purposes and lawful basis for processing
We handle personal data for these purposes and bases under the UK Privacy Act 2020 and the OPC's Information Privacy Principles.
- Responding to your enquiries: we process the information you provide in order to answer your message (IPP 1, IPP 10).
- Site operation: server logs are processed for the security and integrity of the site (legitimate interest, IPP 5).
- Optional cookies: analytics and marketing cookies are deployed solely with your explicit consent (IPP 3, IPP 10).
- Legal compliance: we may process information to comply with a statutory obligation or a court order (IPP 11).
5. Retention
- **Contact messages:** kept for a maximum of 12 months unless the correspondence necessitates an extended retention period.
- Server logs: no more than 14 days.
- **Cookies:** cookies retained for no longer than 12 months in accordance with cookie-specific retention schedules. Further details are available on the Cookie Policy page.
Information that is no longer needed is deleted or anonymised at the end of its retention period.
6. Who can access your information
Gamekept does not sell your personal information to third parties. Your data may be shared or processed in these circumstances:
- hosting partners and technical contractors (processors) who act on our written instructions;
- government agencies if required by law.
7. Cross-border transfers
Gamekept operates its technical infrastructure primarily in Australia and the United Kingdom. Any information transferred beyond the United Kingdom—such as to US-based service providers—is subject to safeguards aligned with IPP 12, ensuring contractual protections that maintain privacy standards equivalent to those mandated by the Privacy Act 2020.
8. Your rights
Under the Privacy Act 2020 you have the following rights:
- **Access (IPP 6):** the right to discover whether we hold personal information concerning you and to obtain a copy thereof.
- **Correction (IPP 7):** the right to have inaccurate information put right.
- **Right to erasure:** under specific circumstances, you may request that your personal data be permanently removed.
- Restriction: in certain situations, the right to restrict processing.
- **Portability:** your entitlement to obtain your information in a structured, machine-readable format that you can transfer elsewhere.
- The right to lodge an objection to processing undertaken on grounds of legitimate interest.
- **Withdrawal of consent:** if processing relies on your consent—for instance, through cookies—you may withdraw it whenever you choose.
Requests can be sent by email to [email protected]. We will respond within 20 working days at the latest.
9. Complaints to the regulator
If you hold the view that we have not processed your information lawfully, you may lodge a complaint with the Office of the Privacy Commissioner:
- Office of the Privacy Commissioner: privacy.org.nz
- Post: PO Box 10094, Wellington 6143
- Phone: 0800 803 909
10. Security
The site employs HTTPS encryption. We safeguard personal data and limit access to essential personnel only. Regular security updates and industry best practice remain central to our operations.
11. Children
Gamekept is exclusively for adults aged 18 and over. We do not knowingly gather data from minors. Should a parent or guardian discover their child has submitted information, please contact us for immediate removal.
12. Changes to this policy
We may revise this policy if our practices or legal obligations change. Substantial amendments will be posted on the site, with the latest update date displayed at the top of this page.
In short: we collect as little as possible, we don’t sell information, you have clear rights that we respect. Requests: [email protected].